DO NOT SIGN FOR DAMAGED FREIGHT!!! OPEN YOUR SHIPMENT AND INSPECT FOR DAMAGE PRIOR TO SIGNING! Sheet metal goods are held to a different standard than other shipment types. We have very little recourse with the carrier for damages of sheet metal that is signed for. WE MUST INSIST THAT YOU INSPECT THE CONTENTS PRIOR TO SIGNING. If there is damage, refuse the shipment and we will get a replacement out right away. Once you (or your body shop) sign for the shipment, you are committing to receive the merchandise in its shipped condition; therefore you own it at that point. While there may be some minor unseen scuffs in the EDP or insignificant damage due to freight shipping as this can happen; no sheet metal goods will be returned for minor unseen shipping damages that will be remedied by the sand/paint process. They are packaged extremely well but due to the nature of freight shipments things do happen. Please note that our sheet metal products are EDP (Electrophoretic deposition)coated. This is not a paint finish. It is a protectant which inhibits rust. This coating must be sanded off prior to prime and paint. So a few scuffs on the EDP coating does not constitute a damaged item.